Luxury 5 Star Accommodation
Argoed Hall is a grade 2 listed building located in gardens that have been designated of historical importance by CADW (the Property). Argoed Hall has been converted into four self-contained units – North, South, East and West wings. Many of the original features have been retained and are also listed. When making a booking cognisance should taken into account that the Property is listed.
Any reference to “you” or “your” are references to the person making the booking and all members forming part of the party set out in the Owner’s Confirmation.
1.1 The terms and conditions set hereinafter form the basis of the agreement between you and Argoed Hall Management (the Owners). The Agreement entered into is for the holiday rental of the North, South, East or West wings of the Property all as confirmed by the Owner’s Confirmation.
1.2 In making a booking you agree that you are over 18 years of age and that you accept full responsibility for all payments due and for the consequences of any actions of all persons who will use the Property during your holiday. At the time payment is made you will have deemed to have read all these Conditions posted on the Owners website: www.argoedhall.com and have agreed to be bound by them. Your booking is made in the capacity of a consumer. These Conditions do not affect your statutory rights.
2.1 The Owner will issue a Confirmation of the booking on receipt of a deposit of one third of the holiday rental fee (“the Deposit”).
2.2 Once the Owner has issued a Confirmation an agreement will deemed to have been formed between the Owner and you under these Conditions.
2.3 The Owner will accept a provisional booking and reserve the Property for your holiday provided that we receive the Deposit from you within 7 working days.
2.4 If the holiday is due to start within 8 weeks of the date of booking the total of the holiday rental fee is payable at the time of booking.
2.5 No subsequent changes may be made to any part of the booking without the Owners express written approval. In particular no additions to the number of persons can be made to the party set out in the Confirmation.
3.1 The balance of the holiday rental fee less any Deposit will become due 8 weeks before the start of the holiday. The Owner will not send you a reminder or a receipt unless you have requested one and sent us a stamped addressed envelope at the time of booking. If the balance is not received by the due date the Owner reserves the right to cancel your booking and retain the Deposit.
3.2 The holiday rental prices contain VAT where appropriate. If VAT rates change we reserve the right to amend our prices accordingly.
4.1 You may cancel your booking at any time provided you do so in writing to the Owner but you will remain liable for the full balance of the holiday rental fee. The Deposit is not refundable. The Owner will seek to re-let the Property for all or part of the booking period and, if successfully, will refund the money paid by you(except the deposit) less an administrative charge of £50.
4.2 The Owner reserves the right to re-let at a discount or for a shorter period in which case we will pay the refund or a proportion of it if the Property is re-let for a shorter period, less the discount and administration charge.
4.3 The Owner does not operate any scheme of cancellation or travel insurance and it is recommended that you obtain your own insurance cover for the holiday.
4.4 The Owner reserves the right to cancel the booking any time in the event of circumstances beyond the reasonable control of the Owner or if in the reasonable opinion of the Owner it is necessary to undertake essential works at the Property. In the unlikely circumstances that a booking is cancelled a full refund of all money received for the booking from you will be made. The Owner will not otherwise be liable for any other losses howsoever incurred by you as a result of the cancellation.
5.1 The Owner will endeavour to assist you in a transfer of a booking date from the one set out in the Confirmation to an alternative date at your written request. An administrative charge of £50 will be made in such a case in addition to any increased rental fee due to the alternative date.
5.2 Changes cannot be accepted within one month of the start date of the holiday. If a change results in a reduction in the length of the holiday it will be regarded as a cancellation.
6.1 You must not use the Property for any purpose other than that of a holiday. Save to the extent agreed by the Owner in the Confirmation no Functions, celebrations, ceremonies and parties are permitted at the Property without the written permission of the Owner.
6.2 The number of people staying in the Property must not exceed the number stated in the Confirmation and the use of tents or sleeping in motor vehicles adjacent to the Property is not permitted. You are liable for any damage to the Property its contents and for any breakages. The Owner operates a zero-tolerance on unreasonable noise. This is because the Property is set in a very peaceful setting and there are neighbours within earshot should the noise become unreasonable. In particular after 11pm and prior to 8am care should be taken to respect your neighbours rights of enjoyment. This includes any neighbours you may have at the Property . Any breach of this Condition will be taken as a material breach as set out at Clause 8 of these Conditions.
6.3 You must not use the Property for any activity or in such a way as to cause nuisance or annoyance to Owner, its visitors or its neighbours. Unless agreed to in writing by the Owner candles, fires in the fireplaces , fireworks, barbeques and the like are not permitted
6.4 You and your guests must comply with any reasonable regulations relating to the Property including respecting that the Property including its gardens are of historical importance. Whilst the conversion work is certified as complying with Building Regulations current in 2008 many of the original features have been retained some dating back to 1820. As such they are not to modern standards, for example the castellated retaining wall and light wells to the rear of the building are low and can be breached/climbed. The balcony walls are low by modern day standards and certain parts of the glass are extremely old. As such they can pose a safety concern and care should be taken when enjoying those parts of the Property. In particular care should be taken in supervising children.
7.1 You agree to keep the Property and its contents in the same condition and repair as on your arrival at the Property and to pay to Owner upon written demand any costs incurred in making good any loss or damage to the Property or its contents caused by your action or omission or that of any guest.
7.2 No pet is permitted at a property. The Owner’s operate a no smoking policy at the Property.
7.3 You must allow anyone authorised by the Owner to enter the Property during the holiday. The Owner will endeavour to give you reasonable notice of such a visit except in an emergency when immediate access must be allowed.
7.4 You must ensure that the Property is left in a clean and tidy condition on your departure at the end of your holiday. The Owner may make a charge for any additional cleaning if this is considered necessary.
8.1 The Owner reserves the right to refuse any booking.
8.2 The Owner reserves the right to terminate this Agreement and ask you and your guests to leave immediately if this is deemed necessary by the Owner as a result of your behaviour or that of your guests or any other material breach by you or your guests of the terms of this Agreement.
9.1 The holiday rental period begins at 3.00pm on the first day of the booking period and ends at 10.00am on the day of the departure. If your stay extends beyond this period you may be subject to a charge for the additional days.
10.1 The Owner will endeavour to inform you at the time of booking of any changes to the brochure or web site description of the Property or of any events which may be taking place at its site near the Property during your holiday. The Owner does not accept any liability for any works or activity of any sort occurring on its premises adjoining or neighbouring the Property.
11.1 This Agreement is for the purposes of a holiday rental only and does not create the relationship of Landlord and Tenant between you and the Owner. You will not be entitled to a tenancy or to any other form of statutory security of tenure as a result of this Agreement.
12.1 If you have any cause for complaint during your holiday at the Property please notify the person designated in the Confirmation who will make all reasonable efforts to assist and resolve the issue. The Owner will not normally make any refund or recompense in respect of a complaint made after departure if the complaint was not made known to the abovementioned designated person during the holiday rental period
13.1 The Owner shall not be responsible for loss or damage to any of your belongings or for any injuries sustained by you or any of your guests unless caused by the negligence or default of the Owner.
14.1 All personal data provided to the Owner will be held and processed in accordance with the requirements of the 1998 Data Protection Act. We will keep your personal data safe and secure.
We will not share it with other organisations without your knowledge and consent, unless required by law to do so.
The construction, validity and performance of this Agreement shall be governed by the laws of England and Wales, and both parties to this Agreement shall submit to the jurisdiction of the Courts in England and Wales.
+44 (0)7511 597704 Argoed Hall, Gate Road, Froncysyllte, Llangollen, Wrexham, LL20 7RH